MGA Player Development

 Guest Relations & Membership Associate 

💰 Salary & Benefits

• Basic Salary: SGD 3,500 and above
• Working Hours: 42.5 hours per week, 5 days
• Annual Leave: 7 days
• Shift Pattern: Rotating shifts, including weekends and public holidays
• Shift Allowance: Night shift allowance SGD 10–20
• Bonus: 1–3 months AWS

🏨 Job Responsibilities

• Drive visitation to the resort and membership sign-ups by delivering excellent customer service.
• Assist supervisors in daily operations and during festive or ad-hoc events.
• Maintain up-to-date knowledge on all in-house programs, products, and services, and inform guests of new developments.
• Collaborate with team members from Reservations, Transport, and F&B departments to ensure timely handling of guest requests.
• Support cross-functional projects, including administrative support and liaising with other business units as required.

⏰ Shift Schedule Examples

• Morning: 07:30 – 17:00
• Morning 1: 10:00 – 19:30
• Morning Shift: 11:00 – 20:30
• Day: 13:30 – 23:00
• Night Swing 1: 16:30 – 02:00
• Night Swing 2: 18:30 – 04:00

🎯 Job Requirements

• Education: Bachelor’s Degree
• Experience: Minimum 2 years in Retail, Tourism, or Hospitality
• Language: English and Chinese

Skills & Attributes

• Strong communication and interpersonal skills
• Self-driven, team-oriented, and passionate about customer service
• Presentable and professional appearance
• Willing to work rotating shifts, including weekends and public holidays
• Able to work in smoking-allowed areas if required