FAQs

MyJobe is a Malaysian web portal connecting businesses with top talent. It helps employers showcase their company, post jobs, and find skilled professionals while enabling job seekers to explore career opportunities and connect with potential employers. MyJobe fosters networking and career growth, strengthening Malaysia’s workforce.

General

No, creating an account on MyJobe is completely free of charge for both businesses and job seekers.

• Business Accounts: Companies can register for free to showcase their brand, post job openings, and connect with potential employees.
• Talent Accounts: Job seekers can create a free profile to highlight their skills, upload their CVs, and get noticed by employers.

Whether you're looking to promote your business or advance your career, MyJobe provides a cost-free platform to help you succeed.

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Is the Job Posting Free of Charge?
Yes, creating job posts on MyJobe is completely free of charge. You can use them for internal purposes, advertising or share them privately.

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No, MyJobe is completely free for job seekers. You can create a profile, apply for jobs, and connect with employers at no cost.

⚠️ Important: MyJobe never requires payment from job seekers. Be cautious of any company requesting fees for job applications or interviews. If you encounter such cases, please report them to us.

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No, MyJobe is not an HR agency. We are an online platform that connects employers with job seekers. While we provide tools for job posting, applications, and networking, we do not offer recruitment or HR services.

General

• Business Account – Designed for companies to list their business, post job openings, and recruit candidates.
• Talent Account – A personal profile for job seekers to showcase their skills, experience, and connect with potential employers.

General

Currently, you cannot switch your account type directly. However, you have two options:

1. Create a Second Account – You can register a separate account for a different type (Business or Talent).
2. Contact Us – If switching is necessary, reach out to our support team, and we’ll assist you.

General

Yes, you can delete or deactivate your account at any time. Simply contact our support team, and we will assist you with the process.

General

Each Business Account comes with its own dashboard, allowing you to manage job postings and company details efficiently.

You can register and oversee multiple companies under a single account, making it ideal for HR agencies, corporations, and multi-brand businesses.

General

Yes, absolutely! As long as your business is officially registered in Malaysia, you can create a Business Account on MyJobe. We welcome and support businesses of all sizes, from small shops, cafés, and local services to large corporations.

General

If you are officially associated with a business listed on MyJobe but don’t have access to manage it, follow these steps:

1. Create a Business Account on MyJobe.
2. Contact Our Support Team and provide the necessary details for verification.
3. Once we confirm your affiliation, we will grant you access to manage the business profile.

General

Yes, you can edit or delete your job postings at any time through your Business Panel. Simply log in to your account and manage your listings as needed.

General

Once you find a job that suits you, you can apply with just a few clicks. Your profile, CV, and contact details will be sent directly to the employer, allowing them to review your application and reach out for further discussion or an interview.

You can track the status of your application in your account dashboard.

General

Yes, all communication and hiring decisions are handled directly between employers and job seekers. MyJobe does not interfere in the recruitment process. Once you apply for a job, the employer may reach out to you directly for further discussions or interviews.

General

If you experience any technical issues, please report them to us. Our team will investigate and work to resolve the problem as quickly as possible.

Support

MyJobe Credits are your flexible currency inside the platform.
They can be used to unlock additional premium features that help you boost visibility, improve your hiring process, and access enhanced tools across the website.
Each credit represents real value — you decide when and how to use them, depending on your hiring needs.

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No. All MyJobe Credits are lifetime credits — they never expire and can be used whenever you need them.  

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You can still post jobs for free, but AI matching and premium boosts will pause.
Simply top up your credits anytime — your balance continues from where you left off.

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Your dashboard shows a transparent activity log how many credits were spent and purpose of it.

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Because it’s performance-based, not time-based.
You pay only for measurable actions that reach real candidates — not for ads that expire.
It’s flexible, transparent, and cost-efficient.

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You can still see that your job was delivered to real candidates.
Our system shows the match score and reach summary.
You only spend credits for real AI deliveries, not for random impressions — so every credit has value.

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Yes — larger plans give you a lower cost per credit, so you pay less for each AI action.
That’s why many recruiters choose Growth, Pro, or Enterprise plans.

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No problem.
Use them next week, next month, or next year — your credits stay active forever.

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AI Matching is how MyJobe’s system automatically connects your job post with the most relevant candidates.
Our AI analyses factors like location, skills, language, experience,  salary expectations and many other factors to calculate a match score (0–100%).
When a candidate matches 65% or higher, your job is automatically delivered to that person through dashboard, email and WhatsApp notifications — so they can see it right away.

Each AI Match counts as 1 Credit, meaning your job has been shown to a verified, suitable candidate.
However, to protect privacy and ensure genuine interest, you can only view the candidate’s full profile and contact details after they apply to your job.
This keeps the process fair, transparent, and focused on real engagement — not just exposure.

Payment

We support all major online payment methods in Malaysia, including FPX bank transfer, credit and debit cards, and popular e-wallets.
Simply choose your preferred method during checkout — the process is fully secure and instant.
After payment, you’ll automatically receive an official invoice in your account and by email for your records.

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The Featured Job option helps your job post stand out and reach more active, relevant candidates. When enabled, your listing appears at the top of search results and in highlighted sections across the platform — giving it up to 3–5× more visibility and a higher chance of attracting qualified applicants.

Featuring a job uses MyJobe Credits, which you can purchase and use anytime to access premium options that boost or improve your hiring process. Each featured job runs for a limited time (7 days) before returning to a regular listing, and you can choose which job to feature directly from your dashboard.

1 Featured Job = 40 Credits

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The Featured Company option highlights your business brand across the platform, helping you attract more attention and build trust with potential candidates. Your company profile appears in priority sections and recommended listings, showing your logo and tagline to thousands of jobseekers actively browsing.

Cost of 1 Featured Company = 60 Credits

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If your credits run out, your AI matching will pause automatically, but your existing job posts will remain active and visible. You’ll still receive applications from candidates who find your jobs organically.

Before your balance reaches zero, you’ll get automatic notifications about low credit levels — so you have time to top up and avoid any interruption.
Simply add more credits anytime, and all your premium features will resume instantly without losing any progress.

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