Refund Policy

Return & Refund Policy

Effective Date: 14.03.25
Last Updated: 14.03.25

1. Introduction

At MyJobe, we strive to provide the best possible service to both job seekers and employers. Please review our Return & Refund Policy carefully before making any payment on our platform. By purchasing any service, you agree to this policy.

2. No Refunds for Completed Services

Due to the nature of our digital services (such as premium job listings, featured ads, or highlighted profiles), all completed transactions are final and non-refundable. Once a service is activated or delivered, we cannot offer a refund.

3. Exceptions for Technical Errors

We may provide a full or partial refund if:

  • You are charged multiple times for the same service due to a system error.
  • The service (e.g., job posting or premium feature) fails to activate or appear on the platform due to technical issues, and our support team cannot resolve the issue within a reasonable time (typically 3 working days).

To request a refund under these exceptions, you must contact us within 7 days of the transaction date, providing proof of payment and details of the issue.

4. How to Request a Refund

If you believe you are eligible for a refund based on the exceptions above, please contact us via:
📧 Email: [email protected]
🌐 Contact Form: https://myjobe.com/contact

Please include:

  • Your full name and account email.
  • Payment details (transaction ID, amount, date).
  • Description of the issue and any relevant screenshots.

Our support team will review your request and respond within 5-7 working days.

5. Disputes and Chargebacks

We encourage users to contact us first to resolve any issues. Initiating a chargeback or dispute without contacting us may lead to suspension of your account while the issue is under investigation.

6. Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be posted on this page with a new "Last Updated" date. Continued use of MyJobe after changes indicates acceptance of the updated policy.

7. Contact Us

If you have any questions regarding this Return & Refund Policy, please reach out to us at:
📧 Email: [email protected]
🌐 Contact Form: https://myjobe.com/contact

✅ Summary:

  • No refunds for completed services.
  • Refunds only for technical errors or duplicate charges.
  • Contact us within 7 days to request a refund.
  • We aim to resolve issues within 5-7 working days.