At MyJobe, we strive to provide the best possible service to both job seekers and employers. Please review our Return & Refund Policy carefully before making any payment on our platform. By purchasing any service, you agree to this policy.
Due to the nature of our digital, credit-based recruitment services, all completed actions are final and non-refundable.
Once credits are used for actions such as:
Sending job invites
Unlocking candidate profiles
Using Premium Unlock or similar enhanced features
the transaction is considered completed and cannot be reversed.
Refunds or credit reversals may be granted only in the following cases:
A confirmed system error on MyJobe’s side
Verified candidate misrepresentation or fake information, after internal review
In such cases, affected credits may be refunded at MyJobe’s discretion.
Credits that remain unused in an account have no cash value and are not redeemable for cash.
We may provide a full or partial refund if:
To request a refund under these exceptions, you must contact us within 7 days of the transaction date, providing proof of payment and details of the issue.
If you believe you are eligible for a refund based on the exceptions above, please contact us via:
📧 Email: [email protected]
🌐 Contact Form: https://myjobe.com/contact
Please include:
Our support team will review your request and respond within 5-7 working days.
We encourage users to contact us first to resolve any issues. Initiating a chargeback or dispute without contacting us may lead to suspension of your account while the issue is under investigation.
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be posted on this page with a new "Last Updated" date. Continued use of MyJobe after changes indicates acceptance of the updated policy.
If you have any questions regarding this Return & Refund Policy, please reach out to us at:
📧 Email: [email protected]
🌐 Contact Form: https://myjobe.com/contact
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