Business Support Solutions Manager

ROLES & RESPONSIBILITIES:

Operational Oversight:

Provides day-to-day management of business operations and administrative functions to ensure efficiency.

Strategic & Administrative Support:

• Links management and employees, contributes to strategic planning and supports policy implementation.

Process Improvement:

• Oversees and optimizes administrative systems and processes to enhance customer service and overall business performance.

Team & Employee Management:

• Manages staff performance, takes corrective actions, supports training implementation and manages teams.

Client & Stakeholder Relations:

• Builds and maintains relationships with clients, partners and other external stakeholders.

Document & Reporting:

• Manages document production, compiles reports and handles administrative tasks for executives.

Compliance & Best Practice:

• Ensures compliance with policies and champions best practices within the organization.

QUALIFICATION & REQUIREMENTS:

• Bachelor of Business Administration, Management, or a related field.
• Experience in business support or office management
• Strong knowledge of Microsoft Office
• Excellent interpersonal, leadership and team management skills.
• Strong multitasking, problem-solving and time management abilities are crucial.
• Must possess strong attention to detail and the ability to analyze business performance.
• Strong ability to communicate with the team, the client and all stakeholders.
• Eagerness to learn and work in a collaborative environment.

BENEFITS:

1. Above average salary and performance-based incentives.
2. Flexible working hours and the option for occasional remote work.
3. Health and wellness benefits, including medical insurance.
4. Professional development opportunities and support for certifications.
5. A vibrant and inclusive work culture that fosters creativity, collaboration, and personal growth.