Service Crew

Position Summary:

Front-of-house team member in a restaurant/food outlet, handling customer service, order taking, serving, and maintaining dining area.

Key Responsibilities:

• Greet and attend to customers, take orders, and serve food and beverages

• Ensure cleanliness of the dining area in accordance with the Company’s SOP

• Maintain adequate stock of service items (cutlery, napkins, condiments) and update inventory as needed

• Assist in the setup and closing of the dining area, including cleaning duties

• Uphold brand service standards and respond to customer queries or complaints to ensure satisfaction

• Collaborate with kitchen staff to ensure timely delivery of orders

• Support cashier operations when needed or as assigned

• Assist in operating the train, ensuring a safe and enjoyable experience for customers

• Upsell menu items and promote daily specials

Requirements:

• Minimum SPM or equivalent

• Experience in F&B/customer service preferred; fresh graduates are welcome to apply

• Friendly and good communicator

• Able to work shifts including evenings/weekends/public holidays

• High standard of grooming, team-oriented