Service Crew

Customer Service

• Greet customers warmly and take their orders accurately.
• Serve food and beverages promptly and professionally.
• Ensure customer satisfaction by addressing requests or complaints politely.
• Maintain a friendly and welcoming atmosphere at all times.

Store Operations

• Assist in food preparation and beverage service as required.
• Ensure all products meet quality and presentation standards.
• Support in maintaining store cleanliness and organization (dining area, counter, kitchen, restrooms).
• Follow all food safety and hygiene procedures.

Cash Handling

• Operate the cash register or POS system accurately.
• Handle payments, issue receipts, and manage change correctly.
• Assist with end-of-shift cash balancing when required.

Team Support

• Work closely with teammates to ensure smooth operations during busy hours.
• Assist with restocking, inventory checks, and setup/closing tasks.
• Communicate effectively with supervisors and colleagues.

Qualifications & Requirements:

• Preferably with experience in F&B or customer service (training will be provided).
• Friendly, energetic, and service-oriented personality.
• Good communication and teamwork skills.
• Able to work flexible hours, including weekends and public holidays.
• Minimum education: High school graduate or equivalent.

Key Attributes:

• Positive attitude and willingness to learn
• Punctual and reliable
• Attention to detail
• Able to work in a fast-paced environment