At Shangri-La Hotels and Resorts Malaysia, we believe that true hospitality comes from the heart. From the moment guests arrive, we invite them into a world of calm elegance and personalized care. Our hotels — including Shangri-La Kuala Lumpur, Rasa Ria in Kota Kinabalu, and Golden Sands in Penang — reflect the best of both local charm and international luxury, designed to create a peaceful haven for every traveler.
We are known for our beautifully landscaped properties, refined interiors, and exceptional service. Every stay is enriched with thoughtful touches, from curated dining experiences to wellness offerings and attentive service that anticipates guests’ needs. Whether it’s a relaxing beach escape, a city retreat, or a family holiday, we aim to create meaningful memories through genuine warmth and attention to detail.
At the heart of Shangri-La is a spirit of care — not just for our guests, but also for our team and the communities around us. We foster a culture where people are respected, supported, and empowered to grow. Our team members are the reason we’re known for hospitality that feels personal and sincere, and we continue to build that legacy every day.