CUSTOMER SERVICE (COLLECTION)
Mohon sekarang untuk jawatan Full Time Call Center Agent di FIRSTHIT SOLUTION SDN BHD di Puchong, Selangor, Malaysia.
RM1,800 - RM2,800 / Sebulan
Mohon kerja ini sebelum 31/05/2026
Tentang Pekerjaan
Jawatan Kerja -
Call Center Agent
Job Area -
Call Center & Customer Service
Jenis Pekerjaan -
Full Time
Jawatan Terbuka -
50
Lokasi Pekerjaan -
Puchong
Alamat -
8-3, Level 3, Jalan Puteri 4/2, Bandar Puteri, Puchong, Selangor , 47100
Disiarkan -
1 hari yang lepas
Faedah
Faedah -
PERFORMANCE INCENTIVE, TEAM INCENTIVE, ALLOWANCE, COMMISSION, INCENTIVE, SALARY
Keperluan
Jenis Ijazah -
Secondary Education
Pengalaman -
0–2 years (Entry)
Kemahiran -
Communication
Kemahiran -
Verbal Communication
Kemahiran -
Written Communication
Kemahiran -
Public Speaking
Kemahiran -
Teamwork
Kemahiran -
Collaboration
Kemahiran -
Problem Solving
Kemahiran -
Critical Thinking
Kemahiran -
Creativity
Kemahiran -
Time Management
Kemahiran -
Leadership
Kemahiran -
Motivation
Kemahiran -
Work Ethic
Kemahiran -
Multitasking
Kemahiran -
Responsibility
Kemahiran -
Negotiation
Kemahiran -
Strategic Planning
Kemahiran -
KPI Tracking
Kemahiran -
Operations Management
Kemahiran -
Positive Attitude
Kemahiran -
Microsoft Word
Kemahiran -
Communication Skills
Kemahiran -
Computer Skills
Kemahiran -
Excel
Kemahiran -
Bahasa Melayu
Kemahiran -
Malay
Penerangan
👉 CUSTOMER SERVICE (COLLECTION) - This job role must focused on making outgoing calls / inbound call to customers to collect overdue payments (debts).
- Customer Service = assisting and communicating with customers
- Collection = collecting outstanding payments
- Inbound & Outbound Call = calling customers & receiving calls
The staff will proactively contact customers to:
- Inform them about overdue accounts
- Request payment
- Negotiate repayment plans (installments)
- Follow up on payment promises
- Handle objections or excuses
Qualifications:
* Minimum SPM.
* Have good communication skills.
* Experience in debt collection is an advantage.
* Can work individually and in groups.
* Responsible and disciplined.
Skills & Requirements
- Good communication skills (English/BM)
- Strong negotiation and persuasion skills
- Ability to handle pressure and rejection
- Basic computer skills
- Experience in collection/customer service is an advantage
Benefits:
* EPF & SOCSO contribution
* Performance allowances & incentives
* Attractive commission
* Annual leave & sick leave
* Training provided
WORK PLACE : NEAR TMN PERINDUSTRIAN PUCHONG LRT
INTERESTED : CALL OFFICE : 03-76528944 @ 01156657757 (WHATSAPP)
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