ADS Berhad (VADS) is a top BPO and Managed ICT Service provider in Malaysia. It started in 1991 as a joint venture between IBM Global Network Services and Telekom Malaysia Berhad (TM).
We specialize in Business Process Outsourcing (BPO), IT Services, and Value-Added Services. Our goal is to help businesses improve efficiency by combining people, processes, and technology. We provide innovative, value-driven solutions so companies can focus on their core business.
Our BPO Services
1. Contact Center Outsourcing – Professional customer support solutions
2. Transaction Process Outsourcing – Streamlining business operations
3. Human Capital Management – Employee management and HR solutions
4. Facilities and Technology Outsourcing – Managing IT infrastructure and facilities
5. Knowledge Process Outsourcing – Specialized expertise for complex business tasks