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Store Supervisor

Mohon sekarang untuk jawatan Full Time Store Supervisor di Matcha Eight di Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
RM2,400 - RM2,700 / Sebulan
Tentang Pekerjaan
Jawatan Kerja - Store Supervisor
Job Area - Food & Beverage
Jenis Pekerjaan - Full Time
Jawatan Terbuka - 1
Lokasi Pekerjaan - Kuala Lumpur
Alamat - L2.73.0 Plaza The Exchange TRX, Persiaran TRX, 55188 Tun Razak Exchange, Kuala Lumpur. , 55188
Syarikat - Matcha Eight
Disiarkan - 5 bulan yang lepas
Keperluan
Pengalaman - 3–5 years (Mid-Level)
Kemahiran - Communication
Kemahiran - Active Listening
Kemahiran - Verbal Communication
Kemahiran - Public Speaking
Kemahiran - Teamwork
Kemahiran - Empathy
Kemahiran - Problem Solving
Kemahiran - Critical Thinking
Kemahiran - Decision Making
Kemahiran - Time Management
Kemahiran - Leadership
Kemahiran - Multitasking
Kemahiran - Responsibility
Kemahiran - Emotional Intelligence
Kemahiran - Strategic Planning
Kemahiran - Risk Management
Kemahiran - Customer Service
Kemahiran - Self-Discipline
Kemahiran - Reliability
Kemahiran - Integrity
Kemahiran - Patience
Penerangan

Key Responsibilities:

Operations Management

  • Supervise daily store operations, including opening and closing procedures.
  • Ensure the store is clean, organized, and fully stocked at all times.
  • Monitor food and beverage preparation for quality, consistency, and presentation.
  • Handle customer inquiries, feedback, and complaints promptly and professionally.
  • Ensure all food safety, hygiene, and sanitation standards are maintained.

Team Supervision

  • Lead, train, and motivate team members to deliver exceptional service.
  • Create and manage staff schedules to ensure adequate coverage.
  • Conduct regular performance checks and provide constructive feedback.
  • Assist with onboarding and training new team members.

Inventory & Stock Control

  • Monitor stock levels and place orders to maintain optimal inventory.
  • Conduct regular inventory checks and minimize wastage or loss.
  • Verify deliveries and ensure proper storage of goods.

Sales & Customer Service

  • Support the Store Manager in achieving sales targets and profitability goals.
  • Promote upselling and suggestive selling techniques among staff.
  • Ensure consistency in service standards and brand experience.

Reporting & Administration

  • Prepare daily sales and operational reports.
  • Maintain accurate cash handling and reconciliation procedures.
  • Ensure compliance with company policies and health & safety regulations.

Lebih Banyak Jawatan di Matcha Eight (2)

Matcha Eight

Service Crew

Kuala Lumpur  
5 bulan yang lepas
Part Time Food & Beverage 0–2 years (Entry) Customer Service Executive Communication Active Listening Verbal Communication
RM8 - RM12
Lihat semua kerja
RM2,400 - RM2,700 / Sebulan