Service Crew

Customer Service

• Greet customers warmly and take their orders accurately.

• Serve food and beverages promptly and professionally.

• Ensure customer satisfaction by addressing requests or complaints politely.

• Maintain a friendly and welcoming atmosphere at all times.

Store Operations

• Assist in food preparation and beverage service as required.

• Ensure all products meet quality and presentation standards.

• Support in maintaining store cleanliness and organization (dining area, counter, kitchen, restrooms).

• Follow all food safety and hygiene procedures.

Cash Handling

• Operate the cash register or POS system accurately.

• Handle payments, issue receipts, and manage change correctly.

• Assist with end-of-shift cash balancing when required.

Team Support

• Work closely with teammates to ensure smooth operations during busy hours.

• Assist with restocking, inventory checks, and setup/closing tasks.

• Communicate effectively with supervisors and colleagues.

Qualifications & Requirements:

• Preferably with experience in F&B or customer service (training will be provided).

• Friendly, energetic, and service-oriented personality.

• Good communication and teamwork skills.

• Able to work flexible hours, including weekends and public holidays.

• Minimum education: High school graduate or equivalent.

Key Attributes:

• Positive attitude and willingness to learn

• Punctual and reliable

• Attention to detail

• Able to work in a fast-paced environment