Warehouse Customer Services (Supervisor)

Key Responsibilities:
•    Coordinate inbound (receiving) and outbound (shipping) schedules with customers and transporters.
•    Verify and process shipment documents (DO, packing list, invoice, etc.).
•    Update Warehouse Management System (WMS) for all inbound/outbound transactions.
•    Handle customer inquiries, provide shipment updates, and resolve issues.
•    Prepare daily/weekly reports and maintain proper filing of records.
•    Coordinate with warehouse and transport teams to ensure timely operations.
•    Coordinate with the forwarding department and Customs officers to facilitate bonded warehouse requirements and ensure document compliance.

Requirements:
•    Minimum Diploma/Degree in Logistics or related field.
•    Minimum 3 years’ experience in warehouse or logistics customer service.
•    Able to speak and write basic English to communicate with overseas customers.
•    Good communication, coordination, and computer skills.
•    Able to work in a fast-paced environment and handle multiple tasks.
•    Knowledge of bonded warehouse operations and coordination with Customs is an advantage.
•    Experience handling back-to-back CO (Certificate of Origin) is an added advantage.

Responsibility allowance:     RM100 per month
Transport allowance:         RM100
+ Other Allowance.

Email resume to:
[email protected]