Join our dynamic team at Raffles Borneo Resources Sdn Bhd, where your skills will contribute to a vibrant and fast-paced environment. As a Teller in our Currency Exchange division, you will be at the forefront of customer interaction, ensuring a seamless and efficient service experience.
What You'll Do
In this role, you will be responsible for handling currency exchange transactions and providing exceptional customer service. You will engage with customers to understand their needs and offer tailored solutions. Your day-to-day tasks will involve multitasking, problem-solving, and maintaining a positive attitude to enhance customer satisfaction.
What We’re Looking For
We are seeking individuals who are adaptable and possess strong communication skills. Your ability to think critically and manage time effectively will be crucial in delivering high-quality service. A keen eye for detail and proficiency in Microsoft Excel will support your success in this position.
Why Join Us? 🌟
At Raffles Borneo Resources, we value creativity and innovation. We offer a supportive environment where your contributions are recognized and growth opportunities are abundant. Join us to be part of a team that values integrity, excellence, and customer satisfaction.
Requirements
Strong communication skills
Proficiency in Microsoft Excel
Ability to perform under pressure with attention to detail
Excellent problem-solving skills
Adaptability and time management abilities
Responsibilities
Conducting currency exchange and money transfer transactions accurately
Providing exceptional customer service and support
Managing and resolving customer conflicts efficiently
Ensuring compliance with company policies and regulations
Maintaining a positive attitude and professional demeanor
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