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Results-driven professional with 17+ years of experience in Retail Management, Operations, Facility Management, and Technical Services across UAE, Oman, and India. Proven expertise in multi-store and area management, sales growth, P&L accountability, business expansion, and process optimization.
Skilled in technical projects and facility management, including STP, MEP services, pipeline fittings, MS fabrication, and electromechanical maintenance. Experienced in BOQ preparation, project estimation, preventive and corrective maintenance, vendor coordination, and HSE/ISO compliance, ensuring timely delivery and quality standards.
Strong retail and business acumen, with expertise in inventory management, merchandising, loss prevention, and team leadership. Recognized for achieving sales targets, driving operational efficiency, and enhancing customer satisfaction.
Adept at client relationship management, business development, strategic planning, and stakeholder engagement, delivering measurable results and building high-performing teams.
Key Skills: Retail Operations | Multi-Store Management | Customer Service | Sales & Budgeting | Team Leadership | P&L Management | Facility & Technical Projects | BOQ & Project Costing | HSE Compliance | Business Development