1. Managed e-commerce platforms (Shopee, Smart POS, TikTok Shop, WooCommerce),
ensured correct product listings, descriptions, images and pricing details.
2. Monitored inventory levels with WMS software, initiate transportation and shipments when
level falls below thresholds.
3. Managed the entire order management process – order fulfilment, tracking and dealer
inquiries.
4. Provide support for order related issues and queries across all platforms and ensure high
customer satisfaction.
5. Conducted receiving and unloading of shipments, day-to-day warehouse operations and
shipments schedule.
6. Prepared weekly and monthly analysis report based on data complied, tabulated and
computed following the prescribed format.
7. Liased with other department to ensure optimal warehouse operations.
8. Developed and implemented storage solutions to maximize space and operational
efficiency.
9. Identified and implemented improvements to inventory control, stock management and
logistics to streamline operations.
10. Ensured safe and healthy work environment, followed and enforced standards and complied
with legal regulations.

1. Handled customer orders and ensured are correctly picked.
2. In charge of monthly stock check and weekly random stock counts.
3. upported product allocation in the warehouse.

1. Processed daily online orders, management of the seller centre.
2. Picked and packed orders accurately and completed all daily order on schedule.
3. Educated customers regarding products, entertained walk in customers and assisted
customers with purchases.

Major in Industrial Management

The journey officially began