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Mohamad Asraf Mohd Isa

Mohamad Asraf Mohd Isa

Available
Software & App Development Business Systems Analyst 10+ years (Executive)
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My Details
Based at - Malaysia, Kajang
Origin Country - Malaysia
Gender - male
Birthdate - 31.08.1989
36
Degree Level - Bachelor's Degree
Degree Type - Software Engineering
Employment Status - at Ernst & Young Consulting Sdn Bhd
Open for work as:
IT Infrastructure & Support - Business Systems Analyst 10+ years (Executive)
Quality Assurance & Control - Business Analyst 10+ years (Executive)
Software & App Development - Business Systems Analyst 10+ years (Executive)
Skill
Teamwork
Problem Solving
Critical Thinking
Decision Making
Project Management
Languages
English (EN) - Advanced
Bahasa Melayu (MY) - Proficient

About me

I’m a Senior IT Analyst and QA Lead with over 12 years of experience working across banking, utilities, oil & gas, and insurance industries.

My strength is bridging business requirements and technical delivery—from requirements gathering (BRD/FRD) through SIT, UAT, and production rollout.

I’ve led system integration and testing for large enterprise platforms like MyTNB, Petronas COMPASS, and finance trading systems at Commerzbank, where I worked closely with developers, testers, and business stakeholders.

Technically, I’m strong in SQL, system analysis, Azure DevOps, SAP, and Agile delivery. I often take leadership roles such as QA Lead, Scrum facilitator, or project lead to ensure quality and on-time delivery.

Currently at EY Consulting, I support high-impact digital transformation projects, and I’m now looking to continue contributing to roles where I can lead complex systems and deliver real business value.”

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My Career Timeline

33
Software & App Development - Business Systems Analyst at Ernst & Young Consulting Sdn Bhd
20 Sep 2023 - Now - 2 years and 5 months
ERNST & YOUNG CONSULTING SDN BHD | Kuala Lumpur
Senior Business Analyst (Client: Tenaga Nasional Berhad & Petronas) |
Sep 2023 – Present
• Client: Tenaga Nasional Berhad (MyTNB App)
o Requirement Analysis: Translated complex tariff business rules into actionable Functional Requirement Specifications (FRS) for the myTOU application, ensuring seamless integration with the MyTNB portal.
o Testing & Validation: Collaborated with technical teams to define acceptance criteria and supported User Acceptance Testing (UAT), ensuring zero critical bugs upon deployment.
• Client: Petronas Berhad (Downstream & HR)
o System Integration: Led the business analysis for the COMPASS (Downstream Decarbonization) and MyTalentX (HR Digitization) projects using Azure DevOps.
o Data Optimization: Executed complex Data Mapping for procurement and HR processes, successfully visualizing data flows and reducing reporting effort by 75%.
o Agile Leadership: Managed a backlog of 100+ user stories, facilitating Sprint Planning and Retrospectives for a 25-person cross-functional team.
o Documentation: Created comprehensive user guides and conducted training, ensuring smooth system adoption across business units.
31
Software & App Development - Business Analyst at Commerzbank Group
20 Aug 2021 - 17 Sep 2023 - 2 years and 28 days
Senior Application Engineer & Analyst | Aug 2021 – Sep 2023
• QA Leadership: Led the User Acceptance Testing (UAT) for finance trading systems, developing robust test scenarios that enhanced deployment readiness and stability.
• Incident Management: Managed L2/L3 incidents using JIRA, utilizing advanced SQL queries and PL/SQL to diagnose and resolve data discrepancies in the Trade Finance system.
• Scrum Master Role: Facilitated Scrum ceremonies for a 10-person team, ensuring alignment between developers and testers to meet sprint goals.
• Migration: Managed data migration activities and post-deployment validation in SIT and Production environments, ensuring data integrity.
30
Software & App Development - Business Systems Analyst at PRUDENTIAL ASSURANCE MALAYSIA
05 Aug 2020 - 30 Aug 2021 - 1 years and 25 days
System Business Analyst & Support | Aug 2020 – Aug 2021
• Performance Optimization: Optimized backend performance for the Finance Module using UNIX Scripting and advanced SQL, significantly reducing query execution time.
• Testing Coordination: Liaised between insurance business units and IT to coordinate SIT and UAT, writing detailed test cases in JIRA to track defects and fixes.
• System Support: Provided technical support and Data Mapping for Performance Claim System & RAISEPru, ensuring accurate agent commission calculations.
27
Software & App Development - Business Analyst at MATHS CATCH DYNAMIC HOLDINGS
02 Jan 2017 - 24 Jul 2020 - 3 years and 6 months
IT Business Analyst / Project Lead | Jan 2017 – Jul 2020
• System Development: Oversaw the end-to-end SDLC for education and invoicing platforms, translating business needs into BRD/FRD and HTML/CSS prototypes.
• Project Delivery: Managed a team of 10 and a project budget of RM 500,000, delivering system enhancements that eliminated manual invoicing and boosted operational performance by 75%.
• Integration: Supported front-end and back-end API integrations, ensuring seamless data exchange between third-party services.
22
Software & App Development - Business Systems Analyst at Pharmaniaga Berhad
07 Nov 2012 - 30 Dec 2016 - 4 years and 1 months
System Business Analyst (SAP) | Nov 2012 – Dec 2016
• SAP Implementation: Led the configuration and UAT for SAP Modules (MM, FICO, SD), integrating them with the Finance One and Halal Pharma systems.
• Validation: Conducted Computer System Validation (CSV) and facilitated user training, ensuring full compliance with pharmaceutical audit standards.
21
Software & App Development - Software Developer at HTC Global Services MSC Sdn Bhd
03 Sep 2011 - 30 Sep 2012 - 1 years and 27 days
• Java Developer, HTC Global Services MSC (Sep 2011 – Sep 2012) - Developed PO/Inventory modules using Java.
18
Computer Science at University Malaysia Terengganu
06 Jun 2008 - 01 Aug 2011 - 3 years and 1 months
Bachelor of IT (Software Engineering)
Entered life with no experience
31 Aug 1989
The journey officially began