About me

I'm Mohammad Amirul Izzulis Bin Md Iskandar, a dedicated Call Center Agent based in Kuala Lumpur, Malaysia. With a diploma from Kolej Teknologi Antarabangsa Cybernatic, I bring a strong foundation in Customer Service & Contact Center operations. Currently employed, I'm open to new opportunities where I can leverage my skills in active listening, problem solving, and teamwork to enhance customer satisfaction and streamline communication processes.

My experience in the industry has honed my ability to communicate effectively, both verbally and in writing. I excel in environments that require critical thinking and empathy, allowing me to connect with clients and resolve issues efficiently. As a natural collaborator, I thrive in team settings and enjoy leading initiatives that drive positive outcomes. 🎯

With a passion for continuous improvement and a commitment to excellence, I am eager to contribute to a dynamic team where I can further develop my skills and support organizational goals.