- Manufacturing Standards - Researched, evaluated, and benchmarked advanced manufacturing test techniques for Shearwater and OEM products, ensuring best-in-class quality and compliance with global testing standards.

- Production Support - Delivered timely production support by resolving support tickets within 7 days of SLA, conducting tester maintenance, and reducing equipment downtime, which improved overall production efficiency.
- Test Process Improvement - Led Continuous Improvement (CI) initiatives to streamline manufacturing test processes, resulting in higher throughput, better resource utilization, and enhanced test accuracy.
- Pilot Testing & NPI - Developed and implemented pilot testing procedures, including scale-up plans, to support New Product Introduction (NPI), enabling seamless transition from prototype to mass production.
- Reporting & Compliance - Prepared and submitted two monthly reports on Service Quality (SQ), Health Safety Environment (HSE), and Observation & Intervention (OI), ensuring compliance and continuous monitoring.
- Documentation & Quality Assurance - Authored and updated Work Instructions (WIs), Test System Descriptions, and Test Specifications to maintain operational consistency, training effectiveness, and quality assurance.