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Wan Mohd Danial Hakim Wan Naenmuddin

Wan Mohd Danial Hakim Wan Naenmuddin

Tersedia
IT Infrastructure & Support IT Support Executive 0–2 years (Entry)
Messenger Hantar emel WhatsApp Muat turun CV
Maklumat Saya
Berasas di - Malaysia, Kuantan
Negara asal - Malaysia
Jantina - male
Tarikh lahir - 28.11.2000
25
Tahap Ijazah - Bachelor's Degree
Jenis Ijazah - Computer Science
Status Pekerjaan - Currently employed
Sedia bekerja sebagai:
IT Infrastructure & Support - Backend Developer 0–2 years (Entry)
IT Infrastructure & Support - Desktop Support Technician 0–2 years (Entry)
IT Infrastructure & Support - Web Developer 0–2 years (Entry)
Sedia untuk berpindah ke:
Selangor - Sepang
Kemahiran
Teamwork
Problem Solving
Critical Thinking
Bahasa
Bahasa Melayu (MY) - Native
English (EN) - Advanced

Tentang saya

A Technical Support Engineer with a Diploma of Computer Science (Information Technology) from Universiti Teknologi Malaysia. Experienced in first and second-level ICT support, specializing in network infrastructure. Skilled in troubleshooting switches, access points, and computers, with strong customer service and sales abilities. Proficient in hardware, software, and network troubleshooting, committed to providing reliable support and ensuring customer satisfaction while continuously seeking opportunities to apply and expand technical expertise in a dynamic working environment.

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02:53 13 Mar 2026
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Garis Masa Kerjaya Saya

23
IT Infrastructure & Support - IT Support Engineer at FK Technology Sdn Bhd
24 Jun 2024 - 04 Oct 2025 - 1 tahun dan 3 bulan
Provided both first and second-level ICT support, specializing in network and internet infrastructure.

Focused on the maintenance and troubleshooting of switches and access points, ensuring reliable network connectivity and performance.

Managed and optimized network infrastructure, including LAN, WAN, and wireless networks, to minimize downtime and enhance system efficiency.

Assisted in ICT asset management, ensuring the efficient use and upkeep of hardware and software resources.
22
IT Infrastructure & Support - Desktop Support Technician at CTC Global Sdn Bhd
17 Aug 2023 - 31 May 2024 - 9 bulan
Providing on-site support for desktop hardware, desktop applications, emails, printer, network, break/fix problem troubleshooting and resolution.

Install, de-install, configure and support MS Windows OS, MS Windows applications and others user’s application and perform preventive maintenance.

Carry out project roll-out, installation and ensuring successful implementation of projects within schedule as and when necessary.

Ensure SLAs are met, and customer satisfaction achieved.
21
IT Infrastructure & Support - Desktop Support Technician at Ezycomp Network Sdn Bhd
12 Sep 2022 - 02 Dec 2022 - 2 bulan
Repaired and sold laptops, computers, computer accessories, components, and peripherals.

Provided technical support and troubleshooting assistance to customers.

Demonstrated excellent sales skills by meeting or exceeding monthly sales targets.
17
Computer Science (Information Technology) at Universiti Teknologi Malaysia
21 Jun 2018 - 30 Jun 2021 - 3 tahun dan 9 hari
Memasuki hidup tanpa pengalaman
28 Nov 2000
Perjalanan bermula secara rasmi