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Thevevendran Rajasegaran

Thevevendran Rajasegaran

Tersedia
Call Center & Customer Service Customer Service Executive
Messenger Hantar emel WhatsApp Muat turun CV
Maklumat Saya
Berasas di - Malaysia, Kuala Lumpur
Negara asal - Malaysia
Jantina - male
Tarikh lahir - 25.06.1999
26
Tahap Ijazah - Bachelor's Degree
Jenis Ijazah - Computer Science
Status Pekerjaan - at Maxis
Sedia bekerja sebagai:
Call Center & Customer Service - Customer Service Executive
Sedia untuk berpindah ke:
Federal Territory of Kuala Lumpur - Semua bandar
Kemahiran
Problem Solving
Organization
Project Management
CRM Software
Professionalism
Customer Service
Microsoft Excel
Google Sheets
Bahasa
Bahasa Melayu (MY) - Proficient
English (EN) - Proficient
தமிழ் (TA) - Proficient

Tentang saya

My name is Thevandran, and I am applying for the Customer Service position. I have over 5 years of experience handling live chat, email, and inbound calls in the telco, e-commerce, and logistics industries.

I am confident in my ability to assist customers professionally, troubleshoot issues, and provide fast and accurate solutions. I am also experienced with Zendesk, Freshworks, Live Agent, and CRM systems.

All my previous roles were contract-based, and I completed each contract responsibly.
I am also an immediate joiner and can start work right away.

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04:36 14 Mar 2026
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-Handle customer queries efficiently through email and
live chat platforms, providing accurate information and
resolving issues promptly.-Assist customers with account related issues, including
billing, service modifications, and troubleshooting
technical problems.-Maintain a high level of customer satisfaction by
addressing concerns professionally and following up to
ensure resolution.-Accurately document customer interactions and
transactions in the company's CRM system for tracking
and reporting purposes.-Process service requests and escalate complex issues to
appropriate departments to ensure timely and effective
resolution.-Collaborate with team members and participate in
training sessions to continuously improve service quality
and achieve departmental objectives.
Memasuki hidup tanpa pengalaman
25 Jun 1999
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