Nikmati pengalaman awal bersama MyJobe. Semua ciri adalah PERCUMA untuk masa terhad! Daftar Sekarang
Selamat datang

Tetamu

Anda belum log masuk
Akaun tetamu
Menu
Laman Utama Syarikat Pekerjaan
Blog Harga Soalan Lazim Hubungi Kami Tentang Kami
Bahasa
MY EN
Laman Utama
Terokai kerja
Cari kerja?
Siarkan pekerjaan
Hiring?
Log Masuk
Daftar
Syaza Sulaiman

Syaza Sulaiman

Tersedia
Hospitality & Tourism Assistant Manager
Messenger Hantar emel WhatsApp Muat turun CV
Maklumat Saya
Berasas di - Malaysia, Johor Bahru
Negara asal - Malaysia
Jantina - female
Tarikh lahir - 30.06.1993
32
Tahap Ijazah - Bachelor's Degree
Jenis Ijazah - Business Administration
Status Pekerjaan - at Sheraton Hotel Johor Bahru
Sedia bekerja sebagai:
Hospitality & Tourism - Assistant Restaurant Manager
Kemahiran
Teamwork
Problem Solving
Adaptability
Attention to Detail
Customer Service
Bahasa
English (EN) - Intermediate

Tentang saya

Talented leader offering over 7 years of experience in Hospitality, especially Front Office and Food & Beverage. Capable of motivating employees to exceed customer expectations in high- volume settings while maintaining strong quality and effective cost controls. Service-oriented with good multitasking, safety management and decision-making skills. 

Penilaian peribadi

5
0
4
0
3
0
2
0
1
0
0
Purata Penilaian
Bagaimana anda menilai Syaza Sulaiman
Sila log masuk terlebih dahulu untuk meninggalkan ulasan
Log Masuk

Ulasan (0)

-
20:26 30 Apr 2026
Akaun ini belum mempunyai sebarang ulasan. Anda mungkin yang pertama berkongsi pengalaman...

Garis Masa Kerjaya Saya

31
Hospitality & Tourism - Supervisor at Sheraton Hotel Johor Bahru
13 Oct 2025 - Sekarang - 6 bulan
Supervise daily restaurant operations to ensure smooth service flow and guest satisfaction. Lead and train service staff to maintain high standards of hospitality and efficiency. Coordinate closely with kitchen and bar teams for accurate and timely service. Handle guest inquiries, feedback, and complaints professionally. Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
28
Food & Beverage - Supervisor at Quivo Southkey Restaurant & Bar
09 Sep 2022 - 30 Sep 2025 - 3 tahun dan 21 hari
Strategically planned and reviewed restaurant staffing levels based on evolving service demands. Organised special events and private functions, showcasing the establishment's versatility and adaptability. Recruited and trained new employees, offering ongoing support and guidance to maintain first-class customer service. Coordinated daily restaurant operations, ensuring high quality service delivery at all times. Oversaw scheduling of employees' shifts without conflict or overstaffing issues. Ensured smooth operation by effectively managing all front of house staff.
27
Hospitality & Tourism - Housekeeper at Opero Hotel Southkey
13 Mar 2021 - 15 Aug 2021 - 5 bulan
Completed shift reports for smooth handovers and Back of House operations. Worked with front desk staff to respond promptly to guest requests, maximising customer satisfaction. Scheduled staff timetables to meet business demand. Coordinated housekeeping staff for efficient daily operations. Conducted regular inspections of rooms and facilities for adherence to standards
23
Hospitality & Tourism - Supervisor at Amari Hotel Johor Bahru
06 Feb 2017 - 14 Feb 2021 - 4 tahun dan 8 hari
Oversaw daily hotel operations, ensuring top quality service provision. Reviewed shift logs regularly, identifying potential areas of improvement. Provided excellent customer service for improved guest satisfaction. Streamlined check-in and out processes to enhance guest experience. Handled complaints, resulting in resolved issues and satisfied guests. Trained new employees to ensure adherence to hotel standards and practices.
21
Hospitality & Tourism - Front Desk Officer at Hatten Hotel Melaka
05 Oct 2015 - 27 Jan 2017 - 1 tahun dan 3 bulan
Checked in guests swiftly to minimise their waiting time. Handled cash transactions accurately, maintained financial integrity at the desk. Managed front desk operations, ensured smooth running of daily tasks. Organised wake-up calls as requested by hotel patrons, ensuring punctuality of service. Handled incoming calls for staff, answering questions, directing calls and documenting messages. Communicated special guest requests to respective departments promptly, aimed at delivering personalised services.
20
Food & Beverage - Customer Service Representative at McDonald's Restaurant Melaka
06 Sep 2014 - 30 Oct 2015 - 1 tahun dan 1 bulan
Ensured smooth running of operations with timely preparation of reports. Upsold new products and accessories to customers, capturing significant increases in add-on sales.  Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending. Improved customer satisfaction by effectively handling complaints and inquiries.
20
Hospitality & Tourism - Front Desk Officer at Renaissance Hotel Johor Bahru (Marriott)
16 Mar 2014 - 25 Jul 2014 - 4 bulan
Ensured smooth running of bar area services during peak times. Ensured customer satisfaction by promptly addressing queries or concerns. Welcomed new members to the club, fostering an inclusive environment. Ensures a welcoming atmosphere, high standards of food and beverage service, and personalized assistance to enhance guest satisfaction.
17
at Stamford College
30 Jun 2011 - 12 Oct 2013 - 2 tahun dan 3 bulan
Memasuki hidup tanpa pengalaman
30 Jun 1993
Perjalanan bermula secara rasmi