Operational & Administrative Management: Optimised daily operational activities and
administrative systems, processes, and procedures to ensure a smooth workflow and contribute directly to Operations Division targets.

Stakeholder & Partnership Management: Co-ordinated with government agencies and partners
to support seamless operations and event activities. Maintained strong relationships through clear communication and timely updates. Supported partnership and sponsorship tasks by assisting with follow-ups and liaising across internal teams and external stakeholders.

High-Level Executive Support: Provided comprehensive administrative and logistical support for executive travel, including arranging detailed itineraries, accommodation, and transportation. Managed the procurement of IT equipment and general office resources.

Event & Logistics Coordination: Led the end-to-end execution of high-profile, complex events
(e.g., Penang Go Digital Carnival, Penang Digital Economy Summit), managing logistics, vendor
relations, materials preparation, and securing key sponsorships.

Administrative Systems & Procurement Support: Improved the efficiency of data tracking and
reporting within Zoho CRM and implemented structured petty cash management protocols.
Collaborated with the finance team to manage internal expenditure, laying the groundwork for
accurate financial reporting and reconciliation.

Facilities & Asset Management: Managed office maintenance, repairs, refurbishments, and comprehensive asset tracking, serving as the key liaison with the administration department to
ensure optimal facility function.

Onboarding & Workplace Initiatives: Co-ordinated internal staff engagement activities and led
essential workplace programmes, including fire drills and first aid training, to promote a safe and
connected working environment. Supported general administrative needs for new starters and
collaborated with HR and hiring managers to initiate and facilitate recruitment processes, co
ordinate interviews, and manage end-to-end onboarding logistics (workstations, IT access,
stationery, and induction schedules)