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Ahmad Eqram

Ahmad Eqram

Tersedia
Food & Beverage Business Development Manager 10+ years (Executive)
Messenger Hantar emel WhatsApp Muat turun CV
Maklumat Saya
Berasas di - Malaysia, Kuala Lumpur
Negara asal - Malaysia
Jantina - male
Tarikh lahir - 08.01.1992
34
Tahap Ijazah - Secondary School
Jenis Ijazah - Other
Status Pekerjaan - at Berjaya Food Berhad
Sedia bekerja sebagai:
Food & Beverage - General Manager 10+ years (Executive)
Food & Beverage - Head of Operations 10+ years (Executive)
Kemahiran
Critical Thinking
Bahasa
English (EN) - Proficient
Bahasa Melayu (MY) - Native

Tentang saya

With over 15 years of experience in the Food & Beverage industry, I currently serve as a International Business Development Manager in Kuala Lumpur. My journey has been driven by a passion for identifying growth opportunities and implementing strategic initiatives that boost business performance. I thrive on critical thinking and problem-solving, skills that have been instrumental in navigating the dynamic landscape of the F&B sector.

Having completed my education at the secondary school level, I bring practical insights and a hands-on approach to my role. I am actively seeking new opportunities where I can leverage my expertise to drive business success. My commitment to excellence and a keen eye for market trends allow me to contribute effectively to any team. I am eager to connect with like-minded professionals and explore avenues where we can create impactful growth together.

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00:05 21 Apr 2026
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Garis Masa Kerjaya Saya

32
Sales & Business Development - General Manager at Berjaya Food Berhad
01 Nov 2024 - Sekarang - 1 tahun dan 5 bulan
1. Led category and pricing strategy for assigned international markets, aligning assortment, pricing architecture, and promo calendar to growth and margin targets
2. Owned commercial planning and promo ROI, partnering with finance on margin management and pricing actions
3. Designed and executed seasonal campaigns end-to-end; delivered pre- / post-analyses and insights to optimize next cycles
4. Key contributor to Starbucks’ market entry in Iceland — stood up category, pricing, and operational readiness for the first store and supported a fast-following second opening
5. Managed BOM and cost builds to ensure accurate COGS and margin protection
6. Directed POS pricing setup, UAT, and vendor coordination to secure an on-time launch and flawless execution
30
Food & Beverage - Operations Manager at Berjaya Starbucks Coffee Company
01 Aug 2022 - 31 Oct 2024 - 2 tahun dan 2 bulan
1. Owned end-to-end P&L for a multi-district portfolio, delivering sustainable sales growth and profitability
2. Built and executed annual operating plans, forecasts, and cost control plans with finance to protect margins
3. Translated performance analytics into targeted actions addressing risks and opportunities
4. Partnered with category, marketing, supply chain, and HR to land new products, campaigns, and process changes at scale
5. Served as senior operations lead on strategic and business development initiatives
6. Recruited, coached, and performance-managed District and Store Managers, strengthening succession and leadership capability
7. Drove consistent brand, service, and operating standards across the network Improved business performance through disciplined execution, cost control, and leadership alignment across the portfolio
25
Food & Beverage - Regional Manager at Berjaya Starbucks Coffee Company
01 May 2017 - 31 Jul 2022 - 5 tahun dan 2 bulan
1. Held full P&L accountability across a multi-store district; drove sales growth and profitability
3. Operationalized category, pricing, and promotional initiatives across all stores
4. Analyzed financial and operational KPIs; built and executed corrective action plans
5. Partnered with cross-functional teams to deliver and operational results
6. Led, coached, and developed Store Managers; strengthened leadership pipeline and succession
7. Drove performance management and engagement; fostered an accountable, high-performance culture
8. Ensured consistent brand, service, and operating standards via routines and audits
9. Supported store openings, refurbishments, and continuous improvement initiatives
10. Acted as the link between regional strategy and store-level execution
22
Food & Beverage - Store Manager at Berjaya Starbucks Coffee Company
01 Jun 2014 - 30 Apr 2017 - 2 tahun dan 10 bulan
1. Owned store P&L (sales, labor, COGS) and delivered profitable growth
2. Drove sales and margin through precise execution of category, pricing, and promotional plans
3. Managed inventory, ordering, and waste to protect availability and cost m
4. Recruited, trained, and developed high-performing teams; built succession for Shift and future Store Managers
5. Monitored KPIs and implemented action plans; upheld brand, service, safety, and hygiene standards
21
Food & Beverage - Supervisor at Berjaya Starbucks Coffee Company
01 Jun 2013 - 31 May 2014 - 11 bulan
1. Led shifts to deliver smooth operations, on-brand service, and optimal deployment
2. Managed cash integrity, handovers, and operational checklists with full accountability
3. Coached baristas on service, product knowledge, and operational discipline
4. Maintained compliance with safety, hygiene, and brand standards throughout trading hours
5. Acted as rst-line people leader, supporting the Store Manager in execution and team management
6. Developed early leadership capability through coaching, feedback, and performance support
7. Demonstrated readiness for progression through consistent results
18
Food & Beverage - Barista at Berjaya Starbucks Coffee Company
01 Jan 2010 - 31 May 2013 - 3 tahun dan 4 bulan
1. Delivered service excellence in a high-volume retail environment
2. Prepared beverages and handled food to brand and quality standards
3. Supported daily store operations including opening/closing and cash handling
4. Built product knowledge to drive upselling and customer engagement
5. Developed strong foundations in retail operations, customer behavior, and service execution
6. Recognized for reliability and teamwork with consistent adherence to operational standards
7. Supported shift leaders during peak periods, building early leadership skills
Memasuki hidup tanpa pengalaman
08 Jan 1992
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