CUSTOMER CARE OFFICER (CCO)

Mohon sekarang untuk jawatan Contract Customer Service Advisor di Bakateam Sdn Bhd di Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

RM1,700 - RM2,300 / Sebulan

Mohon Sekarang

Tentang Pekerjaan

Jawatan Kerja - Customer Service Advisor

Job Area - Automotive

Industri - Customer Service , Sales, Advertising & Digital Marketing , Automobile

Jenis Pekerjaan - Contract

Jawatan Terbuka - 1

Lokasi Pekerjaan - Kuala Lumpur

Alamat - Lot 392, Batu 3, Jalan Klang Lama , 58100

Syarikat - Bakateam Sdn Bhd

Disiarkan - 3 bulan yang lepas

Faedah

Faedah - Free parking, Annual Leave, Attractive Remuneration Package and Monthly Incentive, Good and friendly working environment, Opportunities for promotion & career growth

Keperluan

Pengalaman - 0–2 years (Entry)

Bahasa - my

Bahasa - en

Kemahiran - Communication

Kemahiran - Active Listening

Kemahiran - Verbal Communication

Kemahiran - Teamwork

Kemahiran - Problem Solving

Kemahiran - Creativity

Kemahiran - Flexibility

Kemahiran - Time Management

Kemahiran - Work Ethic

Kemahiran - Multitasking

Kemahiran - Emotional Intelligence

Kemahiran - Positive Attitude

Kemahiran - Customer Service

Kemahiran - Patience

Penerangan

Responsibility;

Good appearance and attractive character.
Handle incoming calls from customers, customer service skills to ensure customer satisfaction.
Follow up and resolve customers’ enquiries and issues.
Retain customers by recommending products and services that best serve customers’ needs.
Promote company products and services thru social media (Instagram, FB, TikTok etc.).
Work closely with team members and leaders to achieve monthly intake service target and team Key Performance Indicators (KPI).
Attending to customer enquiry and request.